Builder CRM for real estate developers

Run every project's sales in one place. Leads from Facebook and Google ads, WhatsApp, portals and the site office land in the right project, reach the right telecaller in seconds, and are tracked through site visit to booking.

No credit card needed. Plans from ₹599 per user per month.

A project in Arthaleads with its RERA number, possession date, price range, configurations and assigned sales team

What is a builder CRM?

A builder CRM is sales software for real estate developers. It collects enquiries for each project from ads, WhatsApp, property portals and the site office, gives every lead an owner, reminds the team to follow up, and tracks each buyer from first call to site visit and booking, project by project.

Most developer sales teams in India start with Excel sheets per campaign and WhatsApp groups. That works for one launch. With several projects, a telecalling team and ads running every week, leads get called twice or not at all, site visits are counted from memory, and nobody can say which campaign sold flats.

Arthaleads keeps each project's leads, team and media together, so the sales head sees every project on one screen and every agent sees only what is theirs.

How a project runs in Arthaleads

From launch to booking, in four steps.

  1. 1

    Set up the project

    Add the project with its RERA number, location, price range and configurations, upload brochures, floor plans and videos, and assign the sales team.

  2. 2

    Leads arrive

    Facebook and Instagram lead ads and WhatsApp chats come in automatically, and Google lead forms do too on Enterprise. Portal sheets are imported, and walk-ins scan the project's QR code at the site office.

  3. 3

    Telecallers follow up

    Each lead gets an owner and a push alert. Follow-ups are dated, overdue ones turn red, Hot Today shows who to call first, and the WhatsApp AI agent answers buyers at night.

  4. 4

    Visits, bookings, reports

    Leads move through Site Visit and Negotiation to Closed Won, and managers see conversion by project, by source and by agent.

Built for developer sales teams

The plan each feature starts on is shown on its card.

Project-wise leads

Each project keeps its own leads, team and media. Two projects on Starter, unlimited on Growth. Move leads between projects with their history.

From the Starter plan

QR codes for the site office

Every project gets a QR code for hoardings, brochures and expo stalls. A visitor scans it, fills a short form and becomes a lead, tagged by source.

From the Starter plan

Facebook lead ads, automatic

Leads from Facebook and Instagram lead forms arrive in seconds with the campaign attached. No downloading sheets from Ads Manager. Google Ads lead forms are on Enterprise.

From the Starter plan

Portal leads by import

Bring in leads from 99acres, MagicBricks and Housing.com by importing the CSV or Excel export. Duplicate phone numbers are skipped.

From the Starter plan

Routing to telecallers

Every new lead gets an owner the moment it arrives, shared out evenly across the team, so no lead waits and none is called twice. Add routing rules by campaign on top.

From the Growth plan

Site visit tracking

Site Visit is a stage in the pipeline, so visits are counted per project and per agent instead of being remembered at the weekly meeting.

From the Starter plan

Selfie attendance

Site and field staff clock in from their phone with a selfie and location. Admins see who is in today and export attendance reports.

From the Growth plan

Project-wise reports

Conversion by project, leads by source, team performance and stale-lead alerts, so the sales head sees every project on one screen.

From the Growth plan

Spreadsheets and WhatsApp groups vs a builder CRM

What changes once several projects and a telecalling team share one system.

Where leads live

Sheets and WhatsApp groups: A sheet per campaign and agents' phones

Arthaleads builder CRM: One list per project, with the source on every lead

A new Facebook lead

Sheets and WhatsApp groups: Downloaded and shared hours later

Arthaleads builder CRM: Imported automatically and assigned in seconds

Same buyer enquires twice

Sheets and WhatsApp groups: Two agents call the same person

Arthaleads builder CRM: The repeat number is flagged as a duplicate

Site visits

Sheets and WhatsApp groups: Counted from memory at the weekly meeting

Arthaleads builder CRM: A pipeline stage, counted per project and per agent

Telecaller attendance

Sheets and WhatsApp groups: A register or WhatsApp check-ins

Arthaleads builder CRM: Selfie clock-in with location (Growth)

When a salesperson leaves

Sheets and WhatsApp groups: Their leads leave with their phone

Arthaleads builder CRM: Leads, chats and history stay with the company

Builder CRM questions

What is the best CRM for builders in India?

The best one is the one your sales team will actually use. For a builder that means leads kept project by project, automatic capture from Facebook and WhatsApp (Google lead forms on Enterprise), an easy way to bring in portal leads, fair routing to telecallers, site visit tracking and per-project reports. Arthaleads does all of this from ₹599 per user per month.

Can I manage several projects in one account?

Yes. Starter includes two projects and Growth has no limit. Each project keeps its own leads, team, brochures, floor plans and videos, and you can move a lead from one project to another without losing its notes, follow-up or history.

Do leads from 99acres, MagicBricks and Housing.com come in automatically?

No. Portal leads come in by import: download them from the portal as a sheet and import the CSV or Excel file into the project. Facebook and Instagram lead ads, WhatsApp chats, your website forms and the project's QR code do come in automatically, and Google lead forms do too on Enterprise.

How do new leads reach my telecallers?

On Growth, every new lead gets an owner the moment it arrives, shared out to the agent with the fewest open leads, and that person's phone gets a push alert. You can add routing rules, for example by campaign, and Hot Today ranks who to call first using AI lead scoring. On Starter, an admin assigns each new lead. Overdue follow-ups turn red, and agents can call and log outcomes from the Android app.

Can the WhatsApp AI answer questions about my project?

Yes. On Growth the WhatsApp AI agent answers buyers about your project and its location day and night, sends the brochure, photos and floor plans, asks about budget and timeline, offers a site visit and saves the answers on the lead. Your team can take over any chat.

How much does a builder CRM cost?

Arthaleads Starter is ₹599 and Growth is ₹999 per user per month, plus 18% GST, with a five-seat minimum. Large developers and multi-branch teams get an Enterprise quote with on-site onboarding and training. Every plan starts with a 14-day free trial.

Read more: the AI features, the WhatsApp CRM, every feature, plans and pricing, how Arthaleads compares with Sell.Do, Leadrat and Kylas.

Put every project's leads in one place

Start the 14-day free trial, or message us on WhatsApp and we will set up your first project with you.