Buyers message you on WhatsApp first. ArthaLeads answers them in seconds with an AI agent, saves every chat as a lead with the buyer's budget and needs filled in, and gives your whole team one inbox to follow up from.
No credit card needed. Our team helps you connect your WhatsApp Business number.
In Indian real estate, most enquiries now start on WhatsApp. A buyer taps an ad, messages at 10 PM, and expects an answer before they message the next builder. If that chat sits on one agent's phone, it is answered late, the buyer's budget and timeline live only in that chat, and nobody else on the team knows it exists.
A WhatsApp CRM fixes that. The chat, the buyer's details and the next step all live in one lead record the whole team can see. Replies go out in seconds, even at night, and the manager knows which ads produce real buyers. It is the same lead management discipline described in our guide to real estate lead management, applied to the channel your buyers use most.
From the first message to a booked site visit, in four steps.
From a Facebook or Instagram click-to-WhatsApp ad, the button on your website, a hoarding QR code or a number they saved. Every chat arrives in one team inbox, not on one agent's phone.
Day or night, in the buyer's language. It answers questions about your project, asks what they need, their budget and when they plan to buy, and shares the brochure and location.
The lead is created with the buyer's answers already filled in and the ad or source it came from. Routing rules give it an owner and their phone gets a push alert.
The agent sees the whole conversation, takes over the chat whenever they like, books the site visit and sets the next follow-up, all from the same screen.
Built on the official WhatsApp Business Platform. The plan each feature starts on is shown on its card.
One business number for the whole team. Managers see every chat, and nothing is lost when an agent is on leave or leaves.
From the Starter planNew WhatsApp contacts are added as leads automatically, with the ad name for click-to-WhatsApp chats, so you know what each campaign brought in.
From the Starter planAnswers buyers 24/7 in English, Hinglish, Hindi or Marathi, qualifies them and books site visits. Your team can take over any chat at any time.
From the Growth planFor any lead, AI drafts a personal message using their name, project interest and budget. The agent reviews it and sends in seconds.
From the Growth planSend approved WhatsApp templates to a filtered list of leads, for launches, price updates and site visit reminders.
From the Growth planEach lead carries a WhatsApp consent status. Marketing templates skip anyone who said no, and you can filter your audience by consent before you send.
From the Growth planSet your business profile, working hours with an automatic away message, and who gets each new conversation.
From the Starter planWhatsApp messages are paid from a prepaid credit balance. Top up online and see a statement of every charge.
From the Starter planThe free WhatsApp Business app is fine for one person. Once several agents handle enquiries, this is what changes.
Business app: Whoever holds the phone
ArthaLeads: The whole team, from one shared inbox
Business app: An away message at best
ArthaLeads: The AI agent answers and qualifies the buyer, 24/7
Business app: Scattered across chats and notes
ArthaLeads: Filled into the lead record automatically
Business app: Visible in that one chat only
ArthaLeads: Saved on the lead, so you can count buyers per ad
Business app: The chats leave with their phone
ArthaLeads: History stays with the company
Business app: None
ArthaLeads: A dated follow-up on every lead
Business app: Broadcast lists only
ArthaLeads: Approved templates to filtered lead lists
| WhatsApp Business app | ArthaLeads WhatsApp CRM | |
|---|---|---|
| Who can reply | Whoever holds the phone | The whole team, from one shared inbox |
| Replies at night and on Sundays | An away message at best | The AI agent answers and qualifies the buyer, 24/7 |
| Buyer details | Scattered across chats and notes | Filled into the lead record automatically |
| Which ad brought the buyer | Visible in that one chat only | Saved on the lead, so you can count buyers per ad |
| When an agent leaves | The chats leave with their phone | History stays with the company |
| Follow-up reminders | None | A dated follow-up on every lead |
| Bulk messages | Broadcast lists only | Approved templates to filtered lead lists |
Want the reply routine behind this? Read how to reply to property enquiries on WhatsApp, even at 1 AM.
A WhatsApp CRM connects your business WhatsApp number to your customer records. Every chat is saved against the buyer's lead, the whole team works from one inbox, and replies, follow-ups and campaigns happen in the same place you track the sale.
Yes. A team inbox, AI replies and campaigns need the official WhatsApp Business Platform (the API), not the WhatsApp Business app on a phone. Our team sets up the connection with you during onboarding.
Yes. On the Growth and Enterprise plans the WhatsApp AI agent follows the buyer's language, including English, Hinglish, Hindi and Marathi. Your team can take over any conversation at any time.
Meta charges for WhatsApp business messages. In ArthaLeads these are paid from a prepaid credit balance that you top up online, with a statement of every charge and a free monthly allowance of service replies used first.
Yes. Chats that start from a Facebook or Instagram click-to-WhatsApp ad become leads with the ad name saved, so you can see which campaign produced which buyer. The guided button flow for these ads is on the Enterprise plan.
The shared inbox and automatic lead capture are on Starter (₹599 per user per month). The WhatsApp AI agent, AI-written replies, templates and campaigns are on Growth (₹999 per user per month). Every plan starts with a 14-day free trial.
See the full feature list on the features page, compare plans and pricing, or read how to choose a real estate CRM.
Start the 14-day free trial, or message us on WhatsApp and see the AI agent reply to you.